Q: Are you a licensed treatment center?
A: Yes. The Augustine is a licensed treatment center that is legally regulated and can provide medical care.
Q: When do you conduct admissions?
A: Admissions are conducted by appointment. Please contact us to schedule one at 904-495-4238 or email firstname.lastname@example.org
Q: Where are you located?
A: The Augustine is located in historic St. Augustine, Florida, approximately 30 minutes from Jacksonville.
Q: Are you religiously affiliated?
A: No. We honor all paths to a spiritual experience.
Q: Do you accept insurance?
A: We accept most forms of insurance, yes. We also accept private payments.
Q: Will I be able to contact my loved one while under your care?
A: Yes, residents make phone calls to family members on Saturdays and Sundays. We also hold family weekend each month. Your family member's case manager will also be making weekly phone calls, and progress reports home.
Q: Can I send mail to my loved one while under your care?
A: Yes, you may send mail to your family member. Residents will open mail under the supervision of a staff member, and items not approved for the community will be locked in storage or returned to sender. Mail can be sent to the following address:
3930 US 1 South, St. Augustine, Florida 32086